To better manage the close-to-100 members of staff based at their site in Market Harborough in Leicestershire, The Harboro Rubber Co Ltd set out to find the right Time and Attendance System, as well as an Access Control System to improve on-site security measures.
Catherine Rollitt at Harboro Rubber says that their main aims and objectives were: "to have more security for the building with the access control, and to cut down time on the payrolls as we were previously using paper timesheets." She adds: "We did consider one other company but we chose Tensor because the systems fulfilled all of our requirements and needs."
"Both the hardware and software installations went smoothly," says Mrs. Rollitt. "I received training on how to use the Time and Attendance System. A Tensor trainer came on site and produced an excellent training session. It was informative and showed us how to do everything that we needed."
Harboro Rubber also has the Tensor Fire Roll Call System installed. Mrs. Rollitt describes it as: "A lot more controlled now, since we have had Tensor installed. We can simply run a report off the system that tells us exactly who's on site and where they are located. Before Tensor, we were relying on clipboards in the factory. It has only been used on practice runs, but has worked well every time."
Matthew Atkinson, IT Support Assistant, at Harboro Rubber, explains the level of service provided by the Tensor Helpdesk. He says: "Generally, support is pretty good and quick to respond to tickets and requests, be it via calls or emails."
Harboro Rubber is also considering extending their Tensor systems to include the Visitor Monitoring System, says Mr. Atkinson: "The current Tensor system is great; however we would like to seriously investigate replacing our guest signing in procedure which is currently paper based and rather outdated."
Tensor's Visitor Monitoring System is designed to work alongside all other components of Tensor's workplace management and security systems, ensuring that any expansion into further systems or modules is straightforward and provides a streamlined and integrated service.
Mrs. Rollitt is particularly impressed with some of the key features of Tensor's Time and Attendance System: "For me, with the Time and Attendance it is very easy to do the payroll; the absence planner is also very good for recording holidays and other appointments."
Would Mrs. Rollitt recommend Tensor to other companies looking to install Time and Attendance and/or Access Control? "Yes, I definitely would!"
Summing Tensor up in a few words, Mrs. Rollitt says: "The Tensor system is an excellent system that meets all of our business needs."