Mobile Self-Service App can Help Companies Better Manage Remote Workers

With the Government advising people in Britain to self-isolate to prevent the spread of the Coronavirus, situations where a very large number of employees could have to stay out of the office for the recommended 14-day isolation period are becoming increasingly likely, experts believe.

Organizations whose staff are affected the virus can reduce disruption on colleagues left in the office and keep track of who is off via their workforce management software — such as our own Tensor.NET platform — that can provide a comprehensive overview of who is out of the office and for what reason, helping them plan staff rotas and cover.

Managing staff who are working remotely while self-isolating can be challenging if a solid management solution is not already in place. This is where the Tensor Mobile SSM (Self-Service Module) app can help.

TENSOR MOBILE SELF-SERVICE MODULE (MOBILE SSM) APP — THE PERFECT SOLUTION TO MANAGE REMOTE EMPLOYEES

The Mobile Self Service Module (SSM) within the Tensor.NET Time & Attendance offers superb accuracy and a friendly user-interface, complemented by best-in-class workforce productivity-enhancing features.

The Tensor Mobile SSM is a cross-platform app that transforms any iOS, Android or Windows Phone mobile device into a powerful personnel management tool. Available as a free download via the iTunes Store, Google Play or Windows Phone Store, Tensor Mobile SSM allows users to Clock IN and OUT at their respective locations, as well as requesting a period of absence, viewing remaining leave entitlements, recent clocking history and current flexitime balance. The system implements role based security, allowing administrators to easily choose which combination of features employees will have permission to access.

Additionally, mobile users will be able to easily book ON or OFF production jobs, and also receive notifications when their absence, clocking amendment or flexitime adjustment requests are approved or rejected.

Supervisors receive notifications when sub-ordinates create requests and can easily authorise or reject any requested periods of absence, absence cancellations or flexitime adjustments. The management of requests is made easy with the aid of a consolidated calendar displaying the absences of all subordinate employees.

Given its mobile nature, the application also offers a special provision to mitigate the possible connectivity losses, by storing all of the requests on the mobile device and transferring them immediately after a network connection is re-established.

Mobile clockings and job bookings, once submitted, are transferred to the central Tensor.NET application. In addition, the employee's geographical position is also ascertained from their mobile device's location and the employee's movements and clocking records are plotted on a map viewable in Tensor.NET.

If you'd like to find out more about the Tensor Mobile SSM app, just contact us or Book a Demo, we'd be more than happy to answer all of your questions and queries.